CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(121 Reviews)
Laura Moffitt, 10/28/2024Yesterday I started my car and I was sure it was going to blow up any second but I managed to drag it in this afternoon and it was fixed while I waited. Squirrels had been gnawing on some very important wiring under the hood. I have been going to Lunar Low for several years and they are always easy to work with, on time (or earlier), and my bill is never the gut punch I was expecting. They seem happy to see you and treat their customers like friends. Won’t go anywhere else!
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